Contact us
We're here to help.
Questions about a course, a booking, group training, or a background check? Call, text, or email us, or send a message below.
Office hours are Monday to Friday, 8am to 4pm. Evenings and weekends are available by appointment.
Reach us directly
Call, text, or email
Send a message
Write to us
Tell us what you need and we'll reply within one business day. Please don't include card numbers or other payment details.
Visit us
Our offices
All offices are open Monday to Friday, 8am to 4pm, by appointment.
Before you reach out
Quick answers
How soon will I hear back?
We reply to most messages within one business day. For anything urgent, call (386) 288-8332 during office hours.
How do I reschedule my appointment?
Call or email us with your name, course, and appointment date. For CPR appointments (BLS, ACLS, PALS, and Heartsaver), changes made 24 hours or more ahead are free for up to 5 changes, then $25 each. Changes inside 24 hours or after a missed appointment are $25, unless you added Cancellation Protection when you booked. See the rescheduling terms.
How do I request a refund?
Email support@statmedtraining.com or call (386) 288-8332. Include your full name, the course or service, the date, and your order number. See our refund policy for what can be refunded.
Can you train my staff or students as a group?
Yes. Choose "Group or on-site training" in the form above, or give us a call. We train groups at our offices or at your workplace anywhere in North and Central Florida.
Where can I find more answers?
Our FAQ page covers booking, courses, American Heart Association cards, CPR training, CNA, IV, background checks, and our policies.