All course registrations are final and non-refundable once payment is processed. Because space is limited and we secure instructors and materials in advance we cannot offer refunds under any circumstances. The only exception: if a purchaser accidentally makes multiple purchases during billing. Please review your course, date, time, and location carefully before completing registration to ensure it fits your needs.
We understand that plans can change. To request a different date, please email help@statmedtraining.com at least 24 hours before your scheduled class, including your name, original class date & time, and preferred new date & time. Requests submitted within the 24‑hour window may be accommodated at STAT Med Training’s discretion, depending on instructor availability and class size.
Classes & appointments begin promptly at their scheduled start time. If you arrive more than ten minutes late, the instructor may refuse entry or ask you to join a future session to maintain the learning experience for all participants. Please plan to arrive on time; late arrivals and no‑shows are not eligible for refunds or credits.
Your seat in class is confirmed only when full payment is received. We accept all major credit cards and approved online payment processors. If payment is not completed at the time of registration, your reservation will be canceled and your spot released.
STAT Med Training collects only the information necessary to manage your registration and certification: your name, mailing and billing addresses, phone number, and email. We do not store credit card details. Your information is never sold to third parties and is shared only with trusted partners, such as EnrollwarePay and the American Heart Association, to process payments and issue certifications.